About MedVia

Who We Are

MedVia, a subsidiary of NHP of Massachusetts and in partnership with the Massachusetts League of Community Health Centers, provides a patient communication solution that supports the needs of Community Health Centers, Providers and the Medical Community.

Our solutions are designed to reduce costs, increase operational efficiencies, and enhance the patient experience.

Our Solutions

MedVia's Solution Offering Includes:

After-hours Answering and Provider Paging Services
Interpretive language Services
Automated Outbound Calling Services
Outbound Calling by Customer Service Representatives
Nurse Triage Services

Our Commitment to Quality and Customer Service

MedVia is committed to providing the highest quality of customer service and customer care offering:

A dedicated single point of contact who will oversee the deployment and operation of all services to ensure quality.
We continuously strive to improve and enhance our service offerings to ensure that we offer the most robust patient communication solutions.

Our Understanding of Your Business

MedVia’s understanding of your organization’s needs is based on years of experience and knowledge. MedVia's services combine excellent call center management expertise with a focus on customer service.

Ask a MedVia Representative to contact you.